X CEO Linda Yaccarino: Why She Could Be Playing It All Wrong (and why I know so much about these things)
X, which used to be known as Twitter, celebrated its first anniversary this month. CEO Linda Yaccarino toasted that with a gush blog post that things were ducky fine, especially with the return of advertisers. She puts that number during Q3 at 1,700.
BEYOND THE GUSH (including in general)
However, Insider reports
different numbers:
"
... data from marketing consultancy Ebiquity, which was shared
with Insider, suggested that most big advertisers have stopped spending on X.
The company works with 70 of the top 100 advertisers, only 2 of which
advertised on X last month, the data found."
ASSESSED
AS NOT MAKING THE POINT
This is the second time that Yaccarino is assessed as not making her
point. The first was last month at the Code Conference. Her performance was so
much on the defense and she seemed to know it that she eliminated Q&A,
which is standard in that setting.
Given that how the CEO sizes up things at X isn't perceived as credible
it's possible that her shelf life is short. What value is she creating for the
business?
FEAR AS COUNTERPRODUCTIVE TO 1) PERFORMANCE, 2) HOW “THEY” TREAT YOU
As a coach my hunch is that all this "trouble" may be happening
because the fundamental: Yaccarino fears her employer Elon Musk. From the
biography "Elon Musk" we know that he can be a very difficult
employer. Therefore, she could be violating her own sense of what is effective
in communications and dishing what she assumes or has been told is what the
employer wants. Also, the fear could be providing “permission” to Musk to
treat her however he deems to be okay.
As a communications professional I also have experience in the trenches
with this sort of thing: How fear can be such a counterproductive force in a
career. To play the game well it has to be managed. If that doesn't seem
possible, that particular game is not for you.
BEWARE CURSE OF CODEPENDENCY
My fear was born of extreme admiration for the wealth, prestige, power
and influence of the law firm Paul Weiss. Canceled out was my sense of a
professional self. Psychologists label that condition “codependency.” In
blogging, for example, I did do my share of gush when analyzing its strategies
and performance.
No, not always. For example, I dug into the mystery of why Wiki hacker Matteo
Godi was not fired as an associate at Paul Weiss after the outing of that
scandal by Politico.
And, get this, Godi continued to be employed at that law firm and, as of this
date, is still there. I also chronicled the downfall of one-time Paul Weiss client
Leon Black.
Since Paul Weiss retrieves all online mentions of it it was aware of the
gush as well as when I threw shade. Eventually, after my lobbying the firm for assignments,
I was offered a contract retainer for communications work - all with a
disclaimer, of course, that this was a paid relationship. By the time that
happened adulation had hardened into fear. Never go into anything positioned
and packaged like that. You have no leverage. You got it: I played it so wrong
and would pay a hefty non-financial price.
GIVING ALL YOUR POWER OVER TO THOSE SIGNING A PAYCHECK
For the two months before I pulled the plug on that lucrative arrangement I received from Paul Weiss CMO Luke Ferrandino:
No real work. To simulate a work product, I scrambled to dig up topics to
blog about. That was tough since, no, I am not a lawyer.
No contract specifying my duties. I actually wondered why I had been hired.
No contract specifying a time frame
for contract employment. Should
I be hunting for a lot of other work from both professional services businesses
and from industry?
No NDA making explicit what I could
disclose and not disclose. Since
I often wear the journalist hat that might be interpreted as reckless by a law
firm. Quite odd too since the party contracting with not any Mom & Pop
enterprise.
No metrics for assessing my
performance. I tap danced on the
rim of fear wondering if I would enter the shameful state of being given the
boot because of my performance. In a sense that was from Kafka novel since
there was no work. Obviously, with that lack of reality power was so unequal.
No, let me reframe that: I lacked the power of my work to stand up to the law
firm’s power.
In short, I conclude that I was
treated as I signaled to the them how they could treat me.
OPTION TO PLAY THE WALKING AWAY CARD
What I hammer for coaching clients is this: Some fear is natural and necessary. But if that mutates into a preoccupation, back off. The job or assignment is not for you. In the mystical Tarot there is actually a Walking Away card.
Data or the gut for your careers and communications? Both of course.
Complimentary consultation with intuitive coach, content-creator, and Tarot
reader Jane Genova (text 203-468-8579, janegenova374@gmail.com).
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