Google 2024, IBM 1993
The call for Sundar Pichai's head is getting louder. There is now a major badmouthing article about Google in Business Insider by Hugh Langley and Lara O'Reilly.
REPLICATING IBM IN EARLY 1990S?
The most scathing aspect of the take-down is a comparison
with where IBM had been in the early 1990s. We boomers vividly remember that reversal of fortune. Once the dominant tech
leader with the unique model for starting up businesses in other nations IBM had become
lunch, dinner and breakfast for Microsoft and Apple.
In April 1993, in a stunner of a change for IBM, CEO John
Akers lost his job. Outsider Lou Gerstner parachuted in. That was the first
non-homegrown IBMer to lead. Gerstner disrupted the lackluster giant into becoming a
relevant player again. Gerstner chronicled that turnaround in the bestseller
"Who Says Elephants Can't Dance."
SO RISK AVERSE, AT EXACTLY THE WRONG TIME
Essentially, Google is depicted as shifting from aggressive
innovation to being risk averse. The example provided is its hesitation to
release an early version of generative AI. It feared that a lack of perfection
would damage its brand.
In contrast is OpenAI. It not only has stolen the show -
and not only in terms of PR but also in actual products such as Sora. It has
done that with releases which have had glitches. What we remember as The Google would attribute
such boldness to the OpenAI's team's confidence in themselves or a sense of "psychological safety." That is, the startup didn’t need external
validation of being 100% to be convinced it was on the right commercial track. Incidentally, that confidence is mirrored today in how professionals knocked out of the box can reset themselves for other ways to earn a good living.
Meanwhile the joke is on Google. When it did release the Gemini AI app
release the embedded problems were "unacceptable." And that is the
meme: Google has become a joke.
EXITING COMFORT ZONES
In the current business environment, backing off from
taking risk is an unforgiveable "sin.” To even survive but preferably grow
so many sectors, including the prestigious personal services, are scrambling to
try out new things in a crazy global economy driven by technology and thrown into chaos by geopolitical tensions.
Once arrogant McKinsey is doing soul-searching. Overall
management consulting is less in demand and that could be a permanent
development. Although, project some, McKinsey could be among the last left
standing in that niche, it may never be "McKinsey" again. That
reality could restructure the firm more than recent scandals, the latest of
which has been its assignments for China.
Elite law firm Paul, Weiss has ventured out of its comfort
zone. Among its objectives seems to be building an the “ownership” presence in London
and Houston. Is it too much of a stretch to label those initiatives as
“startups. I think not. In addition, the chatter is that it is reviewing introducing polices
such as a black box compensation system and a nonequity partner tier.
Leader of the pack, always presenting at the World Economic
Forum annual meeting at Davos, public relations giant Edelman has cut more than 200 of its seasoned players. Is the message there: Given technology's neck-snapping impact
on communications, does the "old guard" in image-management create less value?
NO WAY BACK?
Not too long after the Gerstner era IBM slipped into
stale again. Now it's back. But the retrofitting took time. With the rapid AI developments
and the fierce competition in tech, Google may not have that time. If it loses
its dominance in search, it may never be able to be “Google” again.
In intuitive coaching I warn clients to be hypervigilant in picking up on shifts and then having a sense of urgency in formulating and implementing strategies. Time lost could take the business/career with it.
Here's the classic play-out. Those in marketing/content-creation insisted
the need for the human touch would protect their jobs/assignments from
generative AI. They figured all they had to do was fine-tune their MO. Overall, they are locked out as the downsized market for those services delivered by humans moved beyond their mindsets and skills.
2024. You can transform the craziness of this time into unique
opportunity. Jane Genova provides you with intuitive career coaching, Tarot
readings and related communications. Complimentary confidential consultation.
(For appointment text/phone 203-468-8579 or email janegenova374@gmail.com)
Meanwhile, please get to know me:
https://tarotreadingsforcareers.blogspot.com/
https://janegenovaintuitivecareercoaching.blogspot.com/
https://makingyourpoint.blogspot.com)
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